Ask Lisa | Your Bestie on Instagram

Privacy Policy

Lisa understands that your privacy is important. We are committed to ensuring your privacy and protecting your Personal Information that we collect or receive as you use Lisa ("Application"). Personal Information includes your name, email address, and any other information capable of personally identifying you. By submitting Personal Information to Lisa, you consent to Lisa's use of your Personal Information as described in this Privacy Policy. In some cases, the Personal Information we will ask you to provide will be mandatory to access some parts of the Service. If you do not provide this Personal Information, your access to that particular part of the Service may be limited or disabled.

Information We Collect

Personal Information

Personal Information is data capable of being used to identify and/or contact you personally. Lisa collects Personal Information when you register with Lisa, and when you purchase and use its products and services. As part of the registration process, you are required to provide your real name and your email. For certain products and services, Lisa may require additional Personal Information. Lisa also collects Personal Information voluntarily provided by you through, for example online forms, offline means, promotion participation, and email communication between you and Lisa. Any Personal Information that you provide through a payment services page will be collected by the payment service provider and not by Lisa, and will be subject to the privacy policy of the payment service provider rather than this Privacy Policy. You understand and agree that Lisa has no control over and is not responsible for use of Personal Information collected by the payment services provider.

Other Data

Lisa monitors the activity on its Application and Services using common software tools and third party service providers. We collect and track information on use of the Application including referral sources, search terms, network information, IP addresses, computer and browser types, and content viewed. Unless combined with Personal Information, this Other Data does not personally identify any user of the Application. Lisa uses third party service providers to collect and track statistical information regarding the use of the Application, and to prevent our servers from being abused.

How We Use The Information We Collect

Lisa uses collected information to provide products and services, to respond to your requests for information or assistance about the products and services you have accessed, to complete business transactions, to conduct internal research about product development, improving our services and delivery channels, and to execute marketing campaigns. You may elect to opt out of receiving marketing communications. From time to time we may use Personal information to contact or respond to you with certain communications relating to your Lisa account, your use of the Application and its Services, agreement and/or policy changes, transactions relevant to your use of the Application, and service and administrative announcements. You understand that you may not opt out of receiving such communications. You agree that Lisa may disclose Personal information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services; provided that in such circumstances Lisa will only disclose the limited Personal information that is required to be shared in the unique situation. Lisa does not rent or sell your Personal information with third party or non-affiliated companies. In the provision of certain services you request, for example payment processing, we may share your Personal information with third party service providers. Please note that the Privacy Policy does not address the privacy policy or information practices of any third parties. We reserve the right to transfer all Personal information in our system in the event that Lisa is sold, merged or otherwise assigned such that control rests with a different entity. Lisa uses Other Data to understand how the Application is used, to improve the user experience, and to better market our products and services. Other Data is also used to tailor marketing campaigns according to user need and our product mix.

Information Security

We have implemented reasonable measures to protect information collected, prevent unauthorized access to our servers, and to safeguard data. We have implemented such technology and security features ourselves or purchased them from specialised third parties, and we maintain strict internal guidelines to safeguard the privacy of your Personal Information from unauthorised access or improper use. Backups are run to prevent loss of information, and we will continue to enhance security as new technology becomes available. We encrypt our services and payment process using secure socket layer (SSL) protocol. Access to your account requires password verification. Please note that despite these measures, no website can guarantee data to be 100% secure.

Reviewing And Changing Your Personal

Information

All Personal Information collected by Lisa is stored in your account and is accessible to you at any time through the Application. Please take the time to review your Personal Information and keep it current and accurate, as required under the Terms of Services.

Changes To The Privacy Policy

Lisa may make changes to its Privacy Policy from time to time. We will notify you about significant changes in the way we treat Personal information by sending a notice to the email address specified in your Lisa Account or by placing a prominent notice on our site.